未知题型 ?Read the text below about labor shortage.?For each question (31-40), write one word in CAPITAL LETTERS on your Answer Sheet.Wish little service productivity growth, the principal way of expanding output has been to add more bodies. Politicians love to take credit (31) an 18. 2 million increase in jobs in this decade, (32) in the service businesses firms essentially have been digging the Grand Canyon with millions of people equipped only with picks and shovels-more production but achieved by the brute-force technique of adding bodies, rather (33) by improving efficiency.The opportunities (34) improve service productivity through office automation, better management, etc. are tremendous, even (35) an increase in the skills of the rank and file. The pressure to get that improvement will come from the customers, themselves facing excruciating global competition. A manufacturer can be, doing a bang-up job of raising his own productivity.Furthermore, (36) the globalization of almost everything, service industries from finance (37) airlines are now experiencing direct international competition. And the deregulation of banking, trucking, telecommunications and other service industries has freshened the bracing winds of competition, forcing companies (38) AT£T and U. S. West to slash their workforces to dramatically improve productivity.A speed-up in productivity growth means that fewer additional service workers will be hired (39) non-manufacturing productivity had grown on trend in the last decade, jobs would have been creeled, and the current unemployment rate would be 13%, and if overall productivity growth in the next ten years averages 2%, the unemployment rate will still average about 10%.So forget about labor shortages in the 1990s. Any slowdown in the labor supply will be more than compensated (40) by increased use of machinery and computers, and by people working better and smarter.(31)
未知题型 ?Look at the statements below and the information on transport on the opposite page.?Which section (A, B, C, or D) does each statement 1--7 refer to??For each statement 1--7, mark one letter (A, B, C, or D) on your Answer Sheet.?You will need to use some of these letters more than once.
未知题型 Questions 41-45?Read the memo and the email below.?Complete the form.?Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45.AFT CLEANING SERVICES LTDTo:Liz Smith, SupervisorFrom: Peter Broadbent, ManagerI got this e-mail yesterday from Collins Ltd in Mill Lane. Could you fill in a new client form. for them? Our new radio advertisement seems to have worked, as this is the fifth person who has contacted us!From:Paul Tomkins [p.tomkins@collins, co. uk]To:Peter Broadbent [p.broadbent@aftclean, com]Sent:15 January 2006 16:46Subject:Our telephone call on 14 JanuaryI can confirm that we would like to employ AFT to clean our new branch at 7 Dawson Street. I'm not sure how many cleaners or what hours we will need. Please ring Sue Potts, my secretary, to arrange terms. This contract is to begin from 25 January.NEW CLIENT DETAILSCompany: (41)______Name of person to contact: (42)______Address of property to be cleaned: (43)______Starting date: (44)______How client first heard about us: (45)______(41)