Polite behavior.is important in the Australian society.’Please’and ’thank you’are words which are very helpful when 【C1】______with other people，and buying goods or 【C2】______.
Australians 【C3】______to think that people who do not say ’please’or ’thank you’are being 【C4】______.
Using these words will help in 【C5】______a good relationship.
Sometimes a sensitive issue may 【C6】______in 【C7】______.Not to talk may seem rude.It is more polite to say ’sorry，it is too hard to explain’than to 【C8】______a question.
You will usually be 【C9】______for misunderstandings which might 【C10】______.Making an effort，however，will be appreciated.
Australians 【C11】______say ’excuse me’to get someone’s 【C12】______and ’sorry’when we accidentally bump into 【C13】______.Australians also say ’excuse me’or ’pardon me’when we burp or belch in public or someone’s home.
You should always try to be 【C14】______time for meetings and other 【C15】______.If you realize you are going to be late，try to 【C16】______the person to let them know.This is very important for 【C17】______appointments as you could be 【C18】______money for being late or if you 【C19】______the appointment without letting the person know 【C20】______.

【C1】（）

A．negotiating
B．talking
C．meeting
D．dealing