听力原文：Woman: Good morning, HPR Bank, Customer Services Division. What can I do for you?
Man: Good morning. My name's George Bliss. I'm the Financial Director of Arundel Holdings. I've got a query on our business account.
Woman: Just a moment. I'll get it up on screen. Can you give me the account number?
Man: Certainly. It's 348-56-265.
Woman: And your identification code?
Man: Hamlet.
Woman: Right, Mr Bliss. What's the problem?
Man: Well, I received a statement from you this morning and there's a difference between that and our records. The statement shows a debit of￡15,000 on June 10th, but no one here signed anything for that amount, so I'd like to know what's going on.
Woman: Yes, here it is ￡15,000. That's odd. It says cheque number 3-0-6-9-8-4.
Man: Yes, I can see that on the statement, but that can't be right. All our cheques begin with 5-0. It's not one of our cheques. You must have debited our account by mistake.
Woman: I'm very sorry about that, Mr Bliss. I'll sort it out immediately.
Man: That would be better.
&8226;Look at the notes below.
&8226;You will hear a man telephoning a bank about a problem with an account.
HPR BANK CUSTUMER SERVICES DIVISION
CUSTOMER: George Bliss, (5)______of Arundei Holdings
ACCOUNT NUMBER: (6)______
PROBLEM: No record in his office of a (7)______of
￡15,000 on June 10th.
Also, can't be one of their (8)
They all begin with 50. Want us to investigate.

A.
Woman:
B.
Woman:
C.
Woman:
D.
Woman:
E.
Man:
F.
Woman:
G.
Man:
H.
I.
J.
K.
L.